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Hosting & Maintenance

What is website maintenance? 

Whether it be to add a new product, create a new page or enhance the overall aesthetic, maintaining your website is vital to ensure the best possible experience for your customers. Aesthetics aside, maintenance is also essential to ensure your site remains protected against malicious attack, thereby keeping your data, and that of your customers, safe and secure.

What do we offer?

At Verta, we offer our customers bespoke maintenance plans which feature a variety of key benefits, including:

Premium Hosting

We’ve partnered with an industry leading website hosting platform to provide our customers with low-cost, high-speed hosting with 30GB of storage and free SSL certification.

Security & Malware Protection

We will perform daily malware scans and automatic updates on your website to ensure the highest level of security. Your account will can also be protected with two-step verification.

Custom Web Development

If you need to add new features, pages or functionality to your site, we include graphics design, marketing and web development services with your maintenance.

Exceptional Support

If you ever have any questions regarding your website, or need help to update your blog or product pages, our online chat system is available 24/7 to help you out.

Monthly Reports

To help you keep track of your website performance, we will provide monthly status reports on sales, customer engagement, conversion rates & more, right to your inbox.

Continuous Optimisation

As part of your maintenance plan, we can work with you to increase your online sales through search engine optimisation, social media marketing & more.

Our Plans

FAQ

We know you might have some questions regarding our service, so we’ve provided answers to some brief FAQs below.

Can anyone sign up for Verta hosting?

No. Verta hosting services are provided exclusively to clients who have purchased a website through Verta. If your website was not developed by us, then you will not be able to avail of the hosting service. 

What work is included in the maintenance hours?

On Standard and Premium maintenance packs, maintenance hours can be used to perform almost any type of service offered by Verta. These would include adding new features & functions to your existing website, social media marketing for your business, search engine optimisation, graphics design and more.  

Can I use my maintenance hours for other websites?

Maintenance hours are designed to be used only with Verta designed websites. If you have multiple websites that were designed by Verta, then you can choose to use your maintenance hours to support any of those websites. However, they cannot be used to support websites designed by a third party. 

Can I cancel at any time?

Yes. All of our services are provided without contract, so you are free to cancel your monthly subscription at any time without penalty. 

What happens if I don't use up my maintenance hours?

Your maintenance hours are allocated on a month to month basis. Each month, the number of hours available resets to your default monthly allocation. If you do not use all of your hours within a given month, then those hours are lost and will not roll-over to the next month. 

How do I sign up?

To sign up for any of these services, then simply click the “Contact Us” button underneath the FAQ section and we will assess your eligibility for the service. Once you’re happy, we will arrange a monthly direct debit and get to work on maintaining your site!

Ready to sign up?

If you’re interested in signing up for one of our maintenance or hosting plans, then click the button below to get in touch with our team and we’ll get you set up right away!